Frequently asked questions

From €109 for a nest 0–2 m high to €199 for 10–15 m. A nest in a roof, loft, wall or under decking costs €139. Each extra nest treated during the same visit costs €30. Travel and the results guarantee are included. All prices include French VAT.

No. The price is the same for wasps, European hornets and Asian hornets: only the height and accessibility of the nest count.

Yes. In season I come out 7 days a week for wasps and hornets throughout the Chamonix valley, usually within 24 to 48 hours, often faster for a nest near living areas.

Yes. A disturbed colony can attack as a group and sting several times. Shop-bought sprays used from a distance anger the colony without reaching the heart of the nest. Never block the entrance: the insects would look for another way out, sometimes into the house.

Usually 20 to 45 minutes on site. Nest activity stops within a few hours; a few insects may keep flying around for a day or two, which is normal.

No. Just keep doors and windows on the nest side closed during the treatment and keep children and pets away. I give you precise instructions on site.

A treated nest is never reused: the colony dies and the nest stays empty. However, a new queen may build a nest elsewhere the following year. If the nest is not completely destroyed on the first visit, I come back free of charge.

As early as possible. In the valley, nests are founded in May and June, grow in July and peak in August and September. A small nest treated in June is simpler and safer than a large one at the end of summer. Colonies die with the first frosts.

Move away from the nest, remove rings and bracelets and apply something cold. Call 15 or 112 straight away if there is difficulty breathing, swelling of the face or throat, fainting, a sting in the mouth or many stings.

Bees are protected and I never destroy them. A partner beekeeper collects the swarm free of charge. See the bee swarm page.

It is about 3 cm long, with an almost black body, a single broad orange band on the abdomen and yellow leg tips. The European hornet is bigger, reddish-brown and yellow.

The secondary nest is round or pear-shaped, often very high in a tree, sometimes under eaves. It can reach the size of a beach ball and its entrance is on the side. In spring, the primary nest is smaller and lower: shed, garage, under a roof.

It is spreading through the Alpine valleys and is increasingly found in Haute-Savoie. The lower parts of the valley, such as Servoz and Les Houches, are the first concerned. If in doubt, send me a photo.

Stay more than 5 metres away, do not block the entrance, do not throw anything at the nest and do not trim the hedge or tree it is in. Note its position and height and call me.

Yes. My telescopic pole lets me work more than 15 m from the ground, with no cherry picker. The price depends on height: €109 up to 2 m, €149 from 2 to 10 m, €199 from 10 to 15 m.

Chemical treatment costs from €299 (0–40 m²) to €449 (80–120 m²). Thermal treatment costs €499 to €599 depending on the area. Above 120 m², a personalised quote is provided. Diagnosis, two visits, travel and a 6-month guarantee are included.

Bites in a line when you wake up, small black spots or blood stains on sheets, shed skins and white eggs in mattress seams. In the Chamonix valley, the flow of visitors through chalets and holiday rentals helps them spread.

Bed bug eggs resist insecticides. The second visit, 15 days after the first, kills newly hatched nymphs before they can breed.

Chemical treatment combines insecticides and a growth regulator in two visits. Thermal shock combines extreme cold (−40 °C), high-temperature steam and a natural geraniol-based insecticide: more effective but more expensive, recommended for severe infestations or sensitive occupants.

Wash sheets, covers and clothes at 60 °C or tumble-dry them hot, then seal them in closed bags. Declutter around beds, vacuum and throw the bag away sealed. Do not move mattresses or furniture to another room. I send you a detailed checklist before the visit.

During chemical treatment and for a few hours afterwards, yes, while products dry and rooms are aired. I tell you the exact time for your treatment.

They are not known to transmit disease, but their bites cause itching, skin reactions and poor sleep, and sometimes real distress.

Yes, I come out 7 days a week for bed bugs, especially for holiday rentals between two stays.

From €149 (0–40 m²) to €209 (80–120 m²). Above 120 m², personalised quote. Diagnosis, treatment, travel and a 6-month guarantee are included. An extra visit with Racumin foam, if needed, costs €79.

Droppings along walls, scratching at night in walls or the loft, gnawed cables and packaging, greasy marks along runs, sometimes a smell of urine. Rodents look for the warmth of chalets as soon as it turns cold.

A mouse is 6–10 cm long (without tail) and leaves droppings of 3–6 mm. A rat is 20–25 cm long and its droppings are 1–2 cm. Mice tend to live in walls and cupboards, rats in cellars, garages and outdoors.

No. Professional stations are locked and inaccessible: only a technician can open them.

Baits work within a few days. It usually takes two to three weeks to eliminate a colony, depending on the infestation. Proofing entry points stops them coming back.

Yes, 6 months. If the rodents come back during that time, I come back and treat free of charge.

From €99 (0–40 m²) to €199 (80–120 m²) for insecticide treatment in two visits. Thermal shock costs €249 to €299 depending on the area. An extra visit, if needed, costs €60. 6-month guarantee included.

Insects seen at night, small black droppings like pepper in cupboards and behind appliances, an unpleasant smell in heavy infestations, egg cases (oothecae) in corners.

Pipes, boxes and packaging, neighbouring flats, sometimes luggage. They look for warmth, moisture and food.

Two visits 15 days apart kill adults, nymphs and eggs. The population drops sharply in the first few days.

Yes: restaurants, hotels, food shops. I offer prevention contracts with regular visits and written reports, useful during a food safety inspection.

Yes, for a visible, accessible swarm (a cluster on a branch, fence or wall). For a colony established inside a wall, loft or roof, I give you a quote.

A cluster of bees in a ball on a support, intense coming and going around one point, a sudden arrival of many bees in the garden.

Do not disturb the swarm, do not use insecticide, keep children and pets away and call me quickly: a swarm only stays a few hours to a few days before settling.

Ants, fleas, pantry and clothes moths, silverfish, mosquitoes, spiders, flies, processionary caterpillars and other crawling or flying insects.

Every situation is different: I give you a free quote based on the insect, the extent of the infestation, the area and the right method.

Send me a photo by email or text message: I will identify it and recommend the right solution.

Yes, completely free with no obligation. After discussing your situation, I give you a clear, detailed estimate.

The fastest way is to call me on +33 6 46 33 00 39. You can also fill in the contact form or email me with a photo of the pest or nest.

Usually within 24 to 48 hours anywhere in the Chamonix valley, and 7 days a week for wasps, hornets and bed bugs.

No: the diagnosis is included in the price of the treatment.

For indoor treatment, yes, or someone you trust. For an easily accessible outdoor nest it is not always necessary: we agree on this when booking.

Used by a Certibiocide-certified professional, products are applied in strict doses and in safe areas. I give you all the instructions to follow.

Yes, whenever possible: plant-based biodegradable powder for nests, cold treatment, thermal shock, mechanical traps, proofing entry points.

I only treat the affected areas, with the right dose of product. Bees are never destroyed: a beekeeper collects them.

Yes: 6 months for rodents, cockroaches and bed bugs, and a results guarantee for wasp and hornet nests. The terms are shown on the quote.

Yes, for cockroaches and bed bugs both visits 15 days apart are included in the price.

During the guarantee period, I come back and treat free of charge.

The whole Chamonix valley: Chamonix-Mont-Blanc and its hamlets (Les Praz, Les Bossons, Argentière, Le Tour…), Les Houches and Taconnaz, Servoz and Vallorcine. Further afield, contact me.

Yes, to every hamlet in the valley. For difficult access, in winter for example, let me know when booking.

Yes, within the Chamonix valley travel is included in the published prices.

Contact me: I look at each request depending on access and season.

An official French certification, compulsory for buying and professionally using certain biocidal products (insecticides, rodenticides…). Issued by the Ministry for Ecological Transition, it shows the professional has mastered these products with respect for health and the environment.

Yes. I hold the Certibiocide and regularly train in new treatment techniques.

5 years. It must then be renewed.

Professional products are more targeted and more effective, but reserved for certified people. Consumer products often only reach the insects you can see.

Yes: tailored follow-up contracts for restaurants, bars, hotels, food shops, residences and concierge services, with regular visits adapted to your activity.

Yes. Every visit comes with a written report to keep in your food safety plan and show during an inspection by the French authorities (DDPP).

Yes, quickly and discreetly, between two stays if needed, with an unmarked vehicle on request.